Shipping

The store is being prepared. No delivery service is currently enabled for purchases.

Origin and destinations

For the four caps currently presented, the plan is to receive them in Spain, inspect them and prepare each parcel here before shipping to the customer. This process is not yet operational. Packaging and any included accessory will be specified on the product page before sales begin.

Depending on the item, orders may ship from Spain or directly from the manufacturer. The applicable origin will be disclosed before purchase. We are preparing delivery to the European Union, United States, United Kingdom, Russia and China; this plan does not confirm availability in any destination. Only destinations actually enabled and legally serviceable will be selectable at checkout.

Cost and timing

Shipping cost, preparation time and estimated transit time will be shown before order confirmation. We currently offer no universal rate or delivery timeframe. Made-to-order production time will be stated separately. Estimates will not be presented as guaranteed dates.

International delivery

Where applicable, taxes, customs and possible import costs, including who pays them, will be disclosed before purchase. A product price alone does not establish that these charges are included. Orders will not be accepted unless delivery and cost treatment can be confirmed.

Tracking and issues

If the chosen carrier provides tracking, it will be supplied on dispatch. Email contact@theprimeh.com or call +34 642 216 207. Contact the store about loss, damage or delay: we will handle the matter with the carrier without restricting your statutory rights.